Course Details
Who is it for?
Designed to support managers who are technically competent but now need to lead teams, manage risk, and run the boiler house operation more effectively day-to-day. This course is the people- and performance-focused element of the Complete Boiler House Manager suite of courses.
What is it about?
This course provides an opportunity to develop or improve the management skills required to turn safe, efficient boiler house operation into a consistent, well-led system. It recognises that boiler house managers often move into the role from an engineering background, with limited formal leadership training.
Course Objectives
- Recognise and adapt leadership and communication styles
- Build psychological safety and a strong safety culture within the Boiler House.
- Allocate work effectively and hold themselves/others accountable.
- Make decisions and solve problems confidently in operational, time-critical situations.
- Coach and develop the skills of their boiler house teams
- Influence stakeholders upwards and sideways across the site.
- Connect leadership practice to continuous improvement & sustainability.
What is covered
- Roles and responsibilities of a Boiler House Manager
- Shift from technical expert to people leader
- Situational Leadership
- Communication Styles & Building Psychological Safety
- Work planning / delegation / accountability
- Poblem Solving & Decision Making
- Continuous Improvement & Future Focused Boiler House Management
- Training & Coaching Others
- Managing Upwards & Influencing
Pre-requisites
None.
Outcome
Institute of Leadership & Management (ILM) Assured Certificate (currently undergoing certification)
Format of course
Classroom based. There is no assessment. Remote live option also available. This course can be taken stand alone or as part of the Complete Boiler House Manager suite of courses. The course runs from 9am to 4:30pm.