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Spirax Sarco Nordics will be going through a system change on the 1st September. This update will bring many enhancements to our business and ultimately improve our service to our customers.
It is important to let you know, as we will be moving our data from one platform to another, we will need two working days to transfer the data. So any orders we receive either on the 28th or 31st of August, will not be placed until the 1st of September. If you have an urgent order I would encourage you to place it as soon as possible.
You may also see a few changes in documentation style such as Purchase Orders, Order Acknowledgements, Quotations, Invoices, Delivery Notes etc. We have gone through a Data Cleanse exercise, so if you do see anything that you believe is incorrect such as your reference number then please let us know.
Otherwise we anticipate the impact to you will be minimal.
We appreciate your patience as we go through this update and look forward to improving our service to you.
Your local team are here to help you keep your steam system up and running.
We would like to reassure you that we are here to provide you with support during this difficult time. You can count on Spirax Sarco for advice, support and expertise. Our manufacturing plants are open, our warehouses are stocked and our teams are working hard to ensure we can continue supply of the essential products and services that you need.
We are available to visit you onsite - all Spirax Sarco personnel will wear full safety and respiratory protective equipment.
Remote support - if you need to talk to a steam expert, we can provide support on the telephone and video call.
Need access to critical spares - one of our steam experts can help you identify the critical components you need to keep your steam system up and running.
Your closest Spirax Sarco is