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Order Administrator

As a member of the DC Team, to do everything possible to help the company achieves its aims and objectives. Give the best support for the operating in supply chain to make it efficient and smoothly.

Order Administrator is whole responsible for in charge customer end supply chain, including Order fulfilment, Purchase, inventory management, Planning, Logistics. To communicate with the customer in a timely and appropriate manner with regards to providing price and delivery information, verbal or written, including warranty related requirements and to process orders promptly.


  • : Singapore
  • : Manufacturing
  • :
  • : Permanent

To apply for this position, please forward your CV and cover letter stating how you feel you are suitable for the role to email address: Fely.Reyes@sg.spiraxsarco.com stating the job title in the subject line.
We appreciate your interest, however, only candidates selected for interviews will be notified

Apply by email

Basic Duty & Responsibilities

To promptly process orders through to the invoicing process  

Quote/Order entry and review of customer’s orders 
Convert sales quotation to sales order timely and correctly
Confirming delivery with the customer at the time of order
Liaise with finance and sales support to release credit hold orders. 
Ensuring that all orders are entered in a timely manner
Liaising closely with credit control and sales engineers to manage our activities, protecting our working relationship
Manage weekly backlog review to meet sales order dispatch requirement
Interface with internal/external customers for information sharing
Create pick list and work closely with warehouse team for pick, pack, dispatch
Manage supply review with supply sources and customers
Support and maintain inventory levels in line with business and customer needs
Ensure all communication with customers in a timely manner
Manage effective escalation with customers as appropriate.
Prepare and manage metric performance
Evaluates and recommends actions to improve OTTR/C
Issue purchase orders to suppliers and third-party contractors in a timely manner to meet business requirements
Create and provide forecast to supplier and third-party contractor
Weekly sales and purchase order review and update the latest schedule in the system
Manage and provide weekly inventory reports to the sales department
Follow up the supplier and third-party supplier shipment, expedite schedules, delay shipment etc. making decisions based on a defined escalation process
Monthly review with supplier on performance and metrics
Working with accounting departments to ensure payments to suppliers are on time and accurate.
Support agreed with sourcing strategies to support on-time delivery and order fulfilment, to meet and fulfil customer expectations (including internal customers) on purchased products and services
Support improvement plans that strengthen the procurement process. 
Responsible for arranging domestic deliveries with local service providers, and ensuring delivery performance, quality and responsiveness. 
Processing product warranty claims
Processing certification requests
Responsible for arranging all export/dropship orders.
Ensure alignment of supplier agreements with business performance.
Domestics Sales Support backup for quotations, quires, and other customer requirements 
Order Fulfilment backup for process other OpCo orders and requirement
Ensure achievements of KPI goals and action plans
Responsible for adherence to functional processes and procedures
Responsible for compliance with the Company’s Code of Ethics
Maintain, improve and promote high standards of EHS and sustainability 

Skills / Certification

3 years relevant working experience working experience
Good computer skills – Microsoft Windows, Excel, Word, Outlook & Powerpoint.
Excellent communications skills (verbal and written) 
MRP/ERP competency, including planning, invoicing and payment process, 
Experience in Oracle JDE, SAP is a plus

Education required

Diploma or BS degree is required
Degree in Supply Chain, Engineering or Business– desirable but not essential


View our open vacancies

We are no longer accepting applications for this position. Please visit our Careers page for our latest open vacancies