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www.SpiraxSarco.com

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Spirax-Sarco Limited
Charlton House
Cheltenham
Gloucestershire
GL53 8ER, UK
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Tel: +44 (0)1242 521361
Fax: +44 (0)1242 573342

E-mail:


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Company Overview >> Service commitment

Our strength and growth has been built on long term customer relationships. These result from working together, trusting each other and sharing the problems and solutions.

100 000 regularly buying customers are a testimonial to a high level of satisfaction. However, we continually strive to be better and provide the complete package or service that customers require and deserve. We regularly measure the level of customer satisfaction using independent market research companies.

Spirax Sarco is committed to providing a complete customer service

The complete service package can be made up of many different components depending on the individual needs.

Over the telephone or via a personal visit, in our literature or on our website, all the support you need is available.

Service components
  • Steam plant audits and health checks
  • Steam trap surveys
  • Process investigations
  • Efficiency calculations
  • Identify opportunities for efficiency gains
  • Product sizing and selection
  • Steam system design
  • SCADA and Fieldbus
  • Proposals with full support including Return on Investment calculations
  • Prompt delivery
  • Product quality
  • Technical literature
  • Certification and other documentation
  • Installation
  • Commissioning
  • Training
  • Product/package performance
  • Assessment of savings
  • Service/maintenance contracts
  • Steam System Management contracts
  • Fault finding and rectification
  • Guarantees
  • Help only a phone call away
  • www.SpiraxSarco.com
  • Comprehensive product stock, worldwide, held locally for off-the-shelf delivery
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