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Service
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TOTAL SERVICE SOLUTIONS
Buying the right product is, of course, essential. To get the best from a proper after sales service is equally important. Spirax Sarco works in partnership with you to ensure a long and useful life for your equipment while optimising your plant’s efficiency.
Service:
You can choose the service option which best suits your requirements, from a standard annual contract through to customised service packages specific to your individual needs.
Surveys:
Energy efficiency and steam trap surveys are available to help you assess your plant’s performance.
Commissioning:
Full mechanical and electrical inspection of your new Spirax Sarco installation to ensure correct and safe operation.
Installation:
Often your most convenient option is for Spirax Sarco to provide the product and both install and commission it guaranteeing a well co-ordinated job.
Spirax Sarco can meet your service, commissioning and installation needs.
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OUR CAPABILITY
Spirax Sarco offers total customer support. Advice and assistance is available to ensure well engineered solutions to your application problems, through to installation and servicing, enabling your plant to operate as efficiently and safely as possible.
When you do business with Spirax Sarco, you automatically qualify for lifelong product support. This includes full product guarantees, pro-active engineering advice and assistance, planned maintenance contracts, total spares back-up ... through to dedicated courses and seminars in one of Europe’s most advanced training centres.
Spirax Sarco's extensive service capabilities include:
- Service exchange and spares
- Extended warranties
- Experienced engineers
- Nationwide service network
- Guaranteed 24 hour response
- Emergency helpline
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SERVICE CONTRACTS
Our service organisation can offer on-going planned maintenance which lasts for the life of the product.
Regular after sales servicing reduces the risk of breakdown which can often result in costly downtime.
There is never a convenient moment for your system to breakdown so a proactive preventative maintenance approach should help ensure smooth and efficient plant operation.
Benefits of planned maintenance:
- Optimises operating efficiency of your plant
- Minimises potential downtime
- Better maintenance budget planning
- Minimises spares stockholding requirement
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PLANT SURVEYS
Steam traps form an important part of any steam system. A properly functioning steam trap can save energy and improve efficiency - often out of all proportion to the cost of routine maintenance and inspection. An independent and skilled pair of eyes assessing your system can be invaluable.
Surveys potentially offer increased plant efficiency, reduced energy consumption and lower maintenance costs if the recommendations are implemented.
We would be pleased to undertake regular surveys which could form the basis of a planned maintenance programme. We tailor our services to meet your needs. |
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INSTALLATION AND COMMISSIONING
We can provide total customer support for you including installation on a specified product range.
Once an item of equipment is installed, you will want to operate it with confidence, knowing it is giving the best possible performance.
Our comprehensive installation and commissioning instructions should get things started, but companies without suitably experienced staff can take advantage of our commissioning service.
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QUALITY ASSURANCE
Spirax Sarco is accredited to International Standard ISO.9001:2000. This covers the design of products as well as manufacturing and customer service. The standard is an assurance to customers that an exceptional level of quality control exists throughout the company from structure and planning through training and documentation to production and packaging.
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